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OFFICIAL BRAND GUARANTEE

Winsor Warranty & Service Terms

Dubai-registered horological precision backed by 1-Year International Warranty, 100% Free First-Year Servicing, and Island-Wide Support across Sri Lanka.

Winsor Luxury Watch Guarantee
DUBAI REGISTERED 2023Horological Precision

1 Year Color & Machine

Full protection on chain & quartz timepieces against casing fading or movement issues.

100% Free Year 1 Servicing

Free battery replacements, cleaning, and time calibration under 12 months.

1 Year Waterproof Guarantee

Certified water-resistance seal protection on all Sport Series watches.

Islandwide Claims

Claim warranty easily at any authorized Winsor retail partner across Sri Lanka.

COVERAGE BREAKDOWN

Warranty Scope by Watch Type

Click on a watch category below to inspect exact warranty coverage, battery policies, and service terms.

Chain & Bracelet Watches

Comprehensive 1-year coverage on both casing color and internal movement precision.

1 Year Full Protection

Included Coverage Terms:

1 Year Machine / Movement Warranty against manufacturing defect.
1 Year Color Warranty against plating fading, peeling, or discoloration under normal wear.
Includes free link adjustments and clasp checks at any official retailer.
Important Clarification

Avoid exposing plated chains to harsh industrial chemicals, strong acids, or heavy perfumes.

INSTANT SEARCH

Check Warranty Term for Your Watch

Type your model number or keywords (e.g., Automatic, Sport, Ladies Bangle) to inspect applicable terms.

SIMPLE STEPS

How to Service or Claim Warranty

01

Bring Watch & Card

Visit any authorized Winsor retail partner across Sri Lanka or contact our online support team.

02

Horological Inspection

Our technician inspects movement mechanism, casing seals, battery levels, or strap pins.

03

Free Year 1 Service

Under 1 year, battery replacements, gasket lubrication, and time regulation are done 100% FREE.

04

Prompt Collection

Collect your fully restored timepiece with verified precision and seal test certificate.

FREQUENTLY ASKED QUESTIONS

Warranty Clarifications

Simply visit any authorized Winsor retailer across Sri Lanka or contact our Customer Care team. Present your purchase receipt or digital order invoice to initiate instant warranty service.

Need Warranty Support or Wholesale Inquiries?

Our customer care & wholesale concierge team is available to assist with warranty claims, repairs, or shop registration.
Head Office: 077 071 6212 / 077 877 8555
Email: winsorwatches@gmail.com

Winsi AI

Winsi

Winsor AI Concierge
Winsi
Hello! I am Winsi, your personal Winsor Brand Horology Concierge. How may I assist you with our timepieces today?